Coastal Mortgage is about Opportunity.  Coastal Mortgage is about Vision.  Coastal Mortgage is about Excellence.  Read these considerations carefully and give them the serious thought they deserve.  Then call us and send us your resume.  We are ready to talk to you.

When considering a possible employment change:

Look at the company's history and it's direction for the future.  Has the company been around for a number of years or are they a product of the recent refinance wave?

Coastal Mortgage has been a highly successful and innovative force in the mortgage industry since beginning operations in 1985. 

Does the company have a defined business and marketing plan and direction, or do they seem more like a group of loan officers each doing their own thing with no unified goal?  There are many companies of various sizes with very well-defined marketing plans and objectives.  There are just as many, if not more, with very little organization or direction.

Coastal Mortgage has well-defined goals and marketing plans.  On a corporate level, we advertise on television and in various printed publications to brand our company's name and commitment to providing a quality mortgage experience from beginning to end.  Our after-closing customer surveys continually back-up a high level of customer satisfaction which keeps Coastal firmly in their minds for their next mortgage.  Our direct mail campaigns are personalized to our individual loan officers which renews those previous client relationships on a monthly basis. On an individual loan officer level, each loan officer has the ability to brand and market their own talents and capabilities on their own individual loan officer website.  These sites are customizable, but more importantly, functional.  Full and secure online loan applications are available, access to mortgage tools, and market news is included. Also, each of our branches has a marketing assistant to help in the production of individual marketing materials to promote the individual loan officer.    

  Who is steering the ship and in what direction?  What is the hierarchy and culture of the company, and does it fit with your personality and career goals?  Does the owner or manager provide support, leadership, and guidance, or does there seem to be chaos and very little teamwork?  Talk with others in the company.  See if their views of the support, direction, and leadership are positive and consistent.  Make sure the leadership and culture will help enhance your career.

All members of Coastal Mortgage's senior management team have over ten years of service with Coastal Mortgage.  This is true of our branch managers as well as our operations management team.  We believe wholeheartedly in open communication of our high standards of performance to every Coastal Mortgage employee.  On a branch level, there are weekly branch meetings to discuss all aspects of our business from new products, origination and processing, sales techniques, and the direction of each loan officer's business.  On a corporate level, there is a weekly sales meeting held to keep our originators on top of market trends, new initiatives, company policies, and tools and techniques we can employ to enhance our originations.  Our level of commitment to the continuous development and education of our origination teams is high.  Each of our managers is well-experienced and tasked with passing on the benefits of their experience to their originators. 

  Is the company compliant and ethical in their business practices?  Ask to see some of their loan files and procedural guidelines.  Do they require all of the appropriate and current state and federally mandated forms?  Do they have a compliance department that audits files for accuracy?  Could you afford to have all of your commissions and fees refunded because the company didn't make sure you properly disclosed your fees? 

Coastal Mortgage has been a proud member of the Better Business Bureau since 1986.  We have had a spotless record going on two decades.  We are just as committed to being fully compliant on all of our loans.  We employ an independent audit service to audit a percentage of our files for compliance issues.  Because we are a FNMA and FHLMC Seller/Servicer, as well as a HUD Mortgagee and VA Direct Lender licensed or exempt from licensing in 11 states, we have to be vigilant in our compliance to all local, state, and federal regulations.  We post compliance guidelines, rules, and regulations on internal Coastal Mortgage intranet sites which are password protected but available to all Coastal personnel.

  What is expected of the loan originators?  Are there production quotas or assigned territories?  Will you be expected to process your own loans or is processing provided?  Does the company provide processing software, computers, desk, or office space? 

Coastal Mortgage expects our originators to be productive, create and seize opportunities, and and act professionally with honor in all activities.  Professionalism and competitiveness has been the hallmark of Coastal Mortgage since it inception, and we provide the environment, tools, and support to foster success in our originators.  Ownership and responsibility over loan files is expected.  We provide all processing capabilities, Class A office space, desks, computers, and operational support including underwriting and closing functions. 

  Is the company a mortgage banker, broker, or both?  How does their structure sit with your experience and business goals?  Do they offer the loan programs or have lending relationships with certain underwriters or wholesalers that you need for your client base?  How receptive are they to developing other relationships or expanding their breadth of loan programs?  Are they FHA and VA approved?  Make sure their lending options are consistent with your needs.

Coastal Mortgage is a mortgage banker, both as a retail lender and a wholesale lender.  We evolved from our early years as a mortgage broker to a mortgage bank to have our own control over processing, underwriting, closing and funding of our loans.  Control over the process gives us advantages in each marketplace to move with speed, to be first-to-market with new and innovative programs, and even to market our own programs.  We have in-house underwriting abilities, as well as contract underwriting abilities.  We can broker certain loan products as well.  We price our own loans daily and securitize a large volume of our own production.  We are FHA and VA approved as a mortgagee. With over 134 different loan programs to choose from, there is a program to fit every need.  When a new need or demand arises, we will provide and/or produce a loan program to meet that need or demand.

  Lastly, what are their compensation structure and opportunities for future career growth?  Is there compensation based on closed loan volume, total fees generated, or a combination of both?  Do they have a tiered compensation structure?  Does the company set the loan pricing?

Coastal Mortgage's commission structure is the highest in the industry.  Compensation is based on closed loan volume and includes a split of overages between the originator and the company.  The commission structure is tiered to reward higher volume.  Our secondary marketing department sets pricing each day by 11:30 AM which already includes our margins.  "Par" rates, discounted rates, and over-par rates are quoted for each program and the individual originator can price the loans as competitively as they desire.  Contact us for our specific commission structure and benefits plan.

Consider your options.  Plan your move wisely.  Consider all of the Coastal Mortgage advantages.  Call us.  Talk to us.  Join us.